Operating faults

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact an approved dealer as soon as possible.
Using the card
POSSIBLE CAUSES
ACTION REQUIRED
The card does not lock or unlock the doors.
Card battery is flat.
Replace the battery. You can still lock/unlock and start your vehicle (refer to the information on "Locking, unlocking the opening elements" in Section 1 and "Starting, stopping the engine" in Section 2).
 
Use of appliances operating on the same frequency as the card (mobile phone, etc.).
Stop using the equipment or use the card's built-in key (refer to the information on "Locking, unlocking the opening elements" in Section 1).
 
Vehicle located in a high electromagnetic radiation zone.
Vehicle battery flat.
Use the card's built-in key (refer to the information on "Locking, unlocking the opening elements" in Section 1).
 
The vehicle is started.
While the engine is on, it is not possible to lock/unlock using the card. Turn off the ignition.
 
Desynchronisation of the card.
Unlock the driver's door by inserting the card's built-in key into the door lock (refer to the information on "Locking, unlocking the opening elements" in Section 1), then place the card on the placement area (refer to the information on "Starting, stopping the engine" in Section 2) and press the START button to synchronise the card.
The starter is activated
POSSIBLE CAUSES
ACTION REQUIRED
The instrument panel indicator lights are weak or fail to light up and the starter does not turn.
Battery terminals not tight, battery terminals disconnected or oxidised.
Retighten, reconnect or clean them if they are oxidised.
Discharged battery or not operational.
Connect another battery to the faulty battery. Refer to the "Battery: breakdown recovery" information in Section 5 or replace the battery if necessary.
Do not push the vehicle if the steering column is locked.
 
Faulty circuit.
Consult an approved Dealer.
The engine will not start.
Starting conditions are not fulfilled.
Refer to the information on "Starting, stopping the engine" in Section 2.
 
The "hands-free" card does not work.
Insert the card in the card reader in order to start the engine.
Refer to the information on "Starting, stopping the engine" in Section 2.
With the vehicle stationary, engine cold, the engine's idle speed is high.
This is not necessarily a fault. This may be caused by the increase in the engine temperature.
The engine's idle speed should decrease after about one minute. Otherwise, this may be caused by another fault. Consult an approved Dealer.
The engine cannot be switched off.
Card not detected.
Insert the card in card reader.
 
Electronic fault.
Press the starter button quickly five times.
The steering column remains locked.
Steering wheel locked.
Move the steering wheel while pressing the engine start button (refer to the information on "Starting, stopping the engine" in Section 2).
 
Faulty electrical circuit.
Consult an approved Dealer.
On the road
POSSIBLE CAUSES
ACTION REQUIRED
Vibrations.
Tyres not inflated to the correct pressure, incorrectly balanced or damaged.
Check the tyre pressures: if this is not the cause, have their condition checked by an approved dealer.
White smoke from the exhaust.
This is not necessarily a fault. Depending on the climate conditions (cold, humidity etc.), smoke may be produced under hard vehicle acceleration.
Reduce the engine speed and avoid sudden acceleration to gradually make the smoke disappear. Otherwise, this may be caused by another fault. Consult an approved Dealer.
Smoke under the bonnet.
Short-circuit or cooling system leak.
Stop, switch off the ignition, stand away from the vehicle and contact an approved dealer.
The oil pressure warning light comes on:
  
while cornering or braking
The level is too low.
Top up the engine oil level (refer to the information on "Engine oil level: topping up, filling" in Section 4).
is slow to go out or remains lit up under acceleration
Loss of oil pressure.
Stop the vehicle and contact an approved dealer.
On the road
POSSIBLE CAUSES
ACTION REQUIRED
Steering becomes heavy.
Assistance overheating.
Fault with the electric assistance motor.
Fault in the assistance system.
Drive carefully at reduced speed, be aware of the level of force in the steering wheel needed to turn the wheels. Consult an approved Dealer.
The engine is overheating. The coolant temperature indicator is in the warning zone and warning light comes on.
Engine cooling fan not working.
Stop the vehicle, switch off the engine and contact an approved dealer.
 
Coolant leaks.
Check the coolant reservoir: it should contain fluid. If there is no coolant, consult an approved dealer as soon as possible.
Coolant boiling in the coolant reservoir.
Mechanical fault: damaged cylinder head gasket.
Stop the engine.
Call an approved dealer.
WARNING
Radiator: in the event of a significant lack of coolant, remember that you must never top up using cold coolant while the engine is very hot. After any procedure on the vehicle which has involved even partial draining of the cooling system, it must be refilled with a new mixture prepared in the correct proportions. Reminder: only products approved by our Technical Department may be used for this purpose.
Electrical equipment
POSSIBLE CAUSES
ACTION REQUIRED
The wipers do not work.
Wiper blades stuck.
Free the blades before using the wipers.
 
Faulty electrical circuit.
Consult an approved Dealer.
 
Fuse damaged.
Replace the fuse or have it replaced; refer to the information on "Fuses" in Section 5.
The wiper does not stop.
Faulty electrical controls.
Consult an approved Dealer.
Direction indicators flashing more quickly.
Faulty light.
Refer to the information on "Headlights: changing bulbs" or "Rear and side lights: changing bulbs" in Section 5.
The indicators are not working.
Faulty electrical circuit or control.
Consult an approved Dealer.
 
Fuse damaged.
Replace the fuse or have it replaced; refer to the information on "Fuses" in Section 5.
The headlights or other lights do not switch on or off.
Faulty electrical circuit or control.
Consult an approved Dealer.
 
Fuse damaged.
Replace the fuse or have it replaced; refer to the information on "Fuses" in Section 5.
Electrical equipment
POSSIBLE CAUSES
ACTION REQUIRED
Traces of condensation in the headlights or rear lights.
Traces of condensation may be a natural phenomenon caused by variations in temperature and humidity.
In this case, the traces will disappear slowly once the lights are switched on.
 
The front seat belt reminder warning light comes on when the seat belts are fastened.
An object is stuck between the floor and the seat and is disrupting the operation of the sensor.
Remove all objects from underneath the front seats.